Given the exclusivity of each piece, we do not offer refunds in the form of original payment. Attarrah is dedicated to producing quality items. We take great pride in ensuring no orders are fulfilled with faults what so ever.
We do allow exchanges or store credit on FULL priced merchandise. However, we do not offer cancellations. You will have 14 days to exchange or receive store credit on your items once your order is complete. After 14 days, no exchanges or store credits will be accepted.
Unfortunately, if you used a discount code for your purchase- your sale is FINAL as well as any sale items.
All returned item(s) must be in it's original form, items must have all tags attached & no stains (deodorant, perfume, etc).
Please understand we have the right to deny your exchange due to the item not being in sellable condition.
All items returned to Attarrah are at the expense of the customer.
To submit an exchange and/or return, please submit your request here.
Note* Keep in mind original shipping fees are NOT refundable and not applicable to your store credit.
If your item was damaged/incorrect upon receipt please email firstname.lastname@example.org within 24 hours of receiving the package with photo proof. Failure to do so will result in our inability to replace your item.
Thank you and Happy shopping